Cisco CX-ATCS-IO-QSME warranty/support extension

Cisco Subject Matter Expert (“SME”) Quick Start Service is a consulting Service where Cisco provides general
consultative advice and guidance (“SME Consulting Services”) in areas such as product installation,
configuration, setup, migration, onboarding, and enablement for the Architecture (See Table 1 below) and as
specified in the SME Quote. SME Consulting Services do not include the provision of any Deliverables.
The SME Consulting Service may be delivered remotely and /or on-site (at locations where Cisco makes such
onsite Services available and as permitted by applicable law) on Business Days as specified in the SME Quote.
A Business Day is consumed if Cisco performs any SME Consulting Services on that day.